SnitchNet Docs

Plans & Pricing

Choose the right plan for your security needs

Subscription Plans

SnitchNet offers flexible pricing tailored to your organization's size and security needs.

All plans include 6 core security scan types: DNS, TLS, Port Scanning, Similar Domains, Breach Detection, and Email Security.


Homelab Plan

Perfect for individuals and small projects getting started with security monitoring.

Features

  • 1 Domain
  • Manual Scans Only
  • 1 Scan per Month per Type (6 total scans/month)
  • Basic Dashboard Access
  • View-Only Report Access
  • Community Support

What's included:

Monthly scan allowance:

  • 1 DNS scan
  • 1 TLS certificate scan
  • 1 Port scan
  • 1 Similar domain scan
  • 1 Breach detection check
  • 1 Email security scan

Platform access:

  • Complete scan results viewing
  • Dashboard analytics
  • Security score visualization
  • Historical data (30 days)
  • Vulnerability details
  • Screenshot previews

Limitations:

  • ❌ No scheduled/automated scans
  • ❌ No report exports (PDF/CSV/JSON)
  • ❌ No team collaboration features
  • ❌ Limited scan history (30 days)
  • ❌ Single domain only
  • ❌ Single user account
  • ❌ No priority support

Scan limit reset: 1st of each month

Perfect for:

  • Personal projects
  • Testing the platform
  • Small websites
  • Learning security monitoring
  • Portfolio sites

Price: Free Forever


Small Plan

Ideal for small teams, growing businesses, and professional security monitoring.

Features

  • Up to 10 Domains
  • Unlimited Scans (all 6 types)
  • Scheduled Scans (automated)
  • Report Exports (PDF/CSV/JSON)
  • Team Collaboration (unlimited members)
  • Advanced Analytics
  • Email Support

What's included:

Everything in Free, plus:

Unlimited scanning:

  • ✅ Truly unlimited scans
  • ✅ No daily, weekly, or monthly limits
  • ✅ Run scans as frequently as needed
  • ✅ All 6 scan types available

Automation:

  • ✅ Schedule recurring scans (daily/weekly/monthly)
  • ✅ Multiple schedules per domain
  • ✅ Automatic execution
  • ✅ Email notifications on completion

Professional reports:

  • ✅ PDF exports (branded, print-ready)
  • ✅ CSV exports (spreadsheet-compatible)
  • ✅ JSON exports (machine-readable)
  • ✅ Complete scan data
  • ✅ Charts and visualizations

Team features:

  • ✅ Unlimited team members
  • ✅ Role-based access (Admin, Member, Viewer)
  • ✅ Team invitations
  • ✅ Audit logs
  • ✅ Activity tracking

Enhanced platform:

  • ✅ Complete scan history (1 year retention)
  • ✅ Advanced dashboard analytics
  • ✅ Security radar charts
  • ✅ Vulnerability trends
  • ✅ Export history

Support:

  • ✅ Email support
  • ✅ Response within 24-48 hours
  • ✅ Documentation access
  • ✅ Community forum access

Use cases:

  • Small to medium businesses
  • Startup security teams
  • Security consultants
  • Development agencies
  • Digital marketing agencies
  • IT departments
  • Compliance officers

Trial:

14-day free trial - Full access to all Small plan features. No credit card required.

Price: €4.99/month

Billed monthly. Cancel anytime.


Full Plan

Complete enterprise solution for unlimited security monitoring and advanced features.

Features

  • Unlimited Domains
  • Unlimited Scans (all 6 types)
  • Scheduled Scans (automated)
  • Report Exports (PDF/CSV/JSON)
  • Team Collaboration (unlimited members)
  • Priority Support
  • Feature Requests
  • Advanced Analytics

What's included:

Everything in Small, plus:

Unlimited domains:

  • ✅ No domain limit
  • ✅ Monitor entire portfolios
  • ✅ Add clients' domains
  • ✅ Manage multiple brands
  • ✅ Scale without restrictions

Priority features:

  • ✅ Priority scan queue (faster execution)
  • ✅ Priority notifications
  • ✅ Early access to new features
  • ✅ Beta feature testing
  • ✅ Feature request submission

Advanced capabilities:

  • ✅ Unlimited scan history retention
  • ✅ Advanced analytics and trends
  • ✅ Custom dashboard views (future)
  • ✅ API access (coming soon)
  • ✅ Webhook integrations (coming soon)
  • ✅ Custom report templates (future)

Enterprise support:

  • ✅ Priority email support
  • ✅ Response within 12-24 hours
  • ✅ Dedicated support channel
  • ✅ Implementation assistance
  • ✅ Training resources
  • ✅ SLA guarantees (future)

Compliance & security:

  • ✅ Complete audit trail
  • ✅ ISO 27001 support
  • ✅ NIS2 compliance tracking
  • ✅ GDPR-compliant data handling
  • ✅ Unlimited data retention

Use cases:

  • Enterprise security teams
  • MSPs (Managed Service Providers)
  • Security consultants with multiple clients
  • Large organizations
  • Compliance-focused businesses
  • Digital agencies
  • White-label security services
  • Multi-brand companies

Trial:

14-day free trial - Full access to all Full plan features. No credit card required.

Price: €19.99/month

Billed monthly. Cancel anytime.


Feature Comparison

FeatureHomelabSmallFull
Domains110♾️ Unlimited
DNS Scans1/month♾️ Unlimited♾️ Unlimited
TLS Scans1/month♾️ Unlimited♾️ Unlimited
Port Scans1/month♾️ Unlimited♾️ Unlimited
Similar Domain Scans1/month♾️ Unlimited♾️ Unlimited
Breach Detection1/month♾️ Unlimited♾️ Unlimited
Email Security Scans1/month♾️ Unlimited♾️ Unlimited
Scheduled Scans
PDF Reports
CSV Exports
JSON Exports
Team Members1♾️ Unlimited♾️ Unlimited
Role-Based Access
Audit Logs
Email Notifications✅ Priority
Scan History30 days1 year♾️ Unlimited
Dashboard AnalyticsBasicAdvancedAdvanced
SupportCommunityEmail (24-48h)Priority (12-24h)
Feature Requests
API Access✅ (coming soon)
Webhooks✅ (coming soon)

Scan Limits Explained

Homelab Plan Limits

Per-scan-type monthly limits:

  • 1 DNS scan per month
  • 1 TLS scan per month
  • 1 Port scan per month
  • 1 Similar domain scan per month
  • 1 Breach detection per month
  • 1 Email security scan per month

Total: 6 scans per month (one of each type)

Important notes:

  • Limits are per scan type, not total scans
  • Each scan type has independent monthly limit
  • Limits reset on the 1st of each month
  • No rollover of unused scans
  • Upgrade prompt shown when limit reached
  • Can still view existing scan results

Example: If you run 1 DNS scan on January 5th, you cannot run another DNS scan until February 1st. However, you can still run TLS, Port, Similar Domain, Breach, and Email scans.

Truly unlimited scanning:

  • No daily limits
  • No weekly limits
  • No monthly limits
  • No per-type restrictions
  • ✅ Run scans as frequently as needed
  • ✅ Schedule automated recurring scans
  • ✅ Instant scan execution

Examples of unlimited usage:

  • Run DNS scan 10 times per day
  • Schedule port scans every hour
  • Trigger all 6 scans simultaneously
  • Re-scan after configuration changes
  • Continuous monitoring workflows

Upgrading Your Plan

How to Upgrade

From Homelab to Small/Full:

  1. Navigate to Organization Settings
  2. Click "Billing & Subscription" tab
  3. Click "Upgrade Plan" button
  4. Select desired plan (Small or Full)
  5. Enter payment details (Stripe checkout)
  6. Confirm upgrade

Instant activation:

  • Access to new features immediately
  • Scan limits removed instantly
  • All existing data preserved
  • Historical scan results maintained
  • No data migration needed

What Happens When You Upgrade

Immediate changes:

  • ✅ Scan limits removed (unlimited scans)
  • ✅ Scheduled scans enabled
  • ✅ Report exports unlocked
  • ✅ Team collaboration activated
  • ✅ Audit logs available
  • ✅ Email confirmation sent

Billing:

  • Pro-rated billing for current month
  • You only pay for remaining time
  • Future billing on monthly cycle
  • Automatic renewal

Data preservation:

  • All scan results retained
  • Historical data maintained
  • No data loss
  • Seamless transition

Downgrading

How it works:

  • Downgrades take effect at end of billing period
  • Continue using paid features until then
  • No immediate loss of access
  • Graceful transition period

What happens on downgrade:

  • Scan limits re-applied (Free plan)
  • Scheduled scans disabled (not deleted)
  • Export functionality locked
  • Historical data retained for 90 days
  • Can re-upgrade anytime

From Full → Small:

  • Domain limit enforced (10 max)
  • Must remove excess domains first
  • All other features maintained

Payment & Billing

Payment Methods

Accepted via Stripe:

  • 💳 Credit cards (Visa, Mastercard, Amex, Discover)
  • 💳 Debit cards
  • 🏦 SEPA Direct Debit (EU only)
  • 🏦 Bank transfer (Enterprise only)

Payment security:

  • PCI-DSS compliant (via Stripe)
  • No card details stored on our servers
  • Secure payment processing
  • 3D Secure support

Billing Cycle

Monthly subscription:

  • Billed every month on subscription date
  • Automatic renewal
  • Cancel anytime (no penalties)
  • Pro-rated charges on upgrades
  • No refunds on downgrades (access until period ends)

Example billing:

  • Subscribe on January 15 → Next bill February 15
  • Upgrade mid-cycle → Pro-rated charge immediately
  • Cancel on February 1 → Access until February 15

Invoicing

Automatic invoices:

  • Sent via email after each payment
  • Downloadable from dashboard
  • PDF format
  • VAT included (EU customers)

Invoice details:

  • Organization name
  • Billing address
  • VAT number (if provided)
  • Itemized charges
  • Payment method
  • Invoice number

Customization:

  • Update company details in settings
  • Add VAT/Tax ID
  • Change billing address
  • Download previous invoices

Frequently Asked Questions

Can I change plans later?

Yes! You can upgrade or downgrade anytime from Organization Settings.

  • Upgrades: Take effect immediately
  • Downgrades: Take effect at end of billing period

What happens if I hit my scan limit on Free plan?

You'll see an upgrade banner when attempting to run a scan. You can:

  • View all existing scan results
  • Access dashboard analytics
  • Wait until next month (limits reset on 1st)
  • Upgrade to Small/Full for unlimited scans

The system tracks your scans per type - if you've used your DNS scan, you can still run TLS, Port, Similar Domain, Breach, and Email scans.

Do unused scans roll over?

No. Free plan limits reset on the 1st of each month. Unused scans don't carry over.

Paid plans (Small/Full) have unlimited scans, so there's no concept of "unused scans."

Can I cancel anytime?

Yes! Cancel anytime from Organization Settings → Billing.

  • No cancellation fees
  • No penalties
  • Access until end of billing period
  • Data retained for 90 days
  • Can re-subscribe anytime

Is there a free trial?

Yes! Small and Full plans include:

  • 14-day free trial
  • Full access to all plan features
  • No credit card required
  • No automatic charges
  • Cancel anytime during trial

Is there a discount for annual billing?

Annual billing with discounts is coming soon. Contact support@snitchnet.com to be notified when available.

What payment methods do you accept?

We accept all major credit/debit cards via Stripe. Enterprise customers can arrange bank transfer or invoicing.

What happens to my data if I cancel?

  • Scan results retained for 90 days
  • Organization data preserved
  • Can re-subscribe and restore access
  • After 90 days: data permanently deleted
  • Export reports before canceling (paid plans only)

Can I get a refund?

We don't offer refunds on monthly subscriptions. However:

  • Cancel anytime to stop future charges
  • Access continues until end of billing period
  • Try the 14-day free trial first (no payment required)

How do domain limits work?

  • Free: 1 domain maximum
  • Small: Up to 10 domains
  • Full: Unlimited domains

When downgrading, you must remove excess domains first.

Can I invite unlimited team members?

  • Free plan: 1 user (account owner only)
  • Small plan: Unlimited team members
  • Full plan: Unlimited team members

Team members can have different roles (Owner, Admin, Member, Viewer).


Enterprise & Custom Plans

Need more than our standard plans offer?

Custom Enterprise Solutions

What we offer:

  • 🏢 Custom domain limits
  • 🎯 Dedicated account manager
  • 📞 Priority phone support
  • 🔧 Custom integrations
  • 🏗️ On-premise deployment
  • 📊 Custom reporting
  • 🤝 Service Level Agreements (SLA)
  • 💰 Volume discounts
  • 🔐 SSO/SAML integration (future)
  • 📦 White-label options (future)

Who it's for:

  • Large enterprises (100+ domains)
  • Government organizations
  • Fortune 500 companies
  • MSPs with high-volume clients
  • Organizations with compliance requirements
  • Companies needing custom SLAs

Get in touch:

📧 Email: sales@snitchnet.com 💬 Subject: Enterprise Inquiry 📝 Include: Organization size, domain count, specific requirements

We'll create a custom quote tailored to your needs.

Plans & Pricing